Tk10 bd Privacy Policy — Our firm commitment and transparent practices for protecting your data

1 Introduction & Purpose of This Policy

As Bangladesh's leading online betting platform, tk10 bd believes that every member's personal data is among their most valuable assets. This Privacy Policy ("Policy") has been created to inform our millions of members in Bangladesh how tk10 bd collects, stores, uses, and safeguards their information.

We understand there are widespread concerns in Bangladesh about the safety of personal information on online platforms — people worry about their mobile numbers, payment details, or personal information ending up somewhere else. tk10 bd takes these concerns seriously and has built a robust privacy framework from the ground up.

This policy is not just about meeting legal obligations — it reflects tk10 bd's genuine commitment. Our goal is to create an environment where members can enjoy betting with complete peace of mind, free from any concerns about the safety of their personal information.

2 What information do we collect?

Tk10 bd only collects data that is strictly necessary to provide its services. Collecting unnecessary information goes against our policy.

Information collected at registration:

• Name (Full Name)
• Mobile Phone Number
• Date of Birth (for age verification)
• Password (stored in encrypted form)
• Preferred Language & Region

Information collected automatically during use:

• IP address & device information
• Login Time & Location
• Betting History & Transaction Records
• Browser type & operating system

Information collected at the time of payment:

• Mobile Banking Number (bKash/Nagad/Rocket)
• Transaction reference number
• Transaction amount & date

3 How Is Collected Data Used?

Tk10 bd uses member data only for specific, legitimate purposes. Every use of your data is clearly outlined below.

Tk10 bd never sells your data to third parties for advertising purposes. Your information is not used in any marketing activity without your explicit consent.

4 Where is data stored, and for how long?

All tk10 bd data is stored on secure servers, with multiple layers of protection in place to safeguard your personal information.

• Account information: Retained for the duration of account activity. Up to 5 years after account closure for legal compliance purposes.
• Transaction Data: Up to 7 years, as required by financial regulatory authorities.
• Betting History: For the duration of the active account and 3 years after closure.
• Log Data: Up to 1 year for security purposes.

Data that is no longer needed is securely deleted after a set period, ensuring that outdated information cannot be misused.

5 Who Is Your Data Shared With?

Tk10 bd never sells your data. However, limited information may be shared with trusted parties under specific circumstances.

Circumstances Under Which Data May Be Shared:

• Payment Processor: To process transactions (bKash, Nagad, Rocket). Only the transaction data strictly required is used.
• Legal Authority: By government directive under Bangladeshi law.
• Fraud prevention services: Anonymous analytics for account security.
• Legal Advisor: When legal consultation is required.

In all of the above cases, third parties are required to comply with tk10 bd's privacy standards.

6 Cookie & Tracking Policy

Tk10 bd uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. Without these, the site will not function properly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To understand which sections of the site are most used (anonymously).

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

7 Our security measures for data protection

Tk10 bd uses the highest industry-standard security technology to protect your data. Our key security layers are outlined below.

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted — the same security standard used in banking.
• Two-Factor Authentication (2FA): OTP verification at login and withdrawal ensures that only you can access your account.
• Anti-fraud system: Our AI-powered fraud detection system runs 24/7, continuously monitoring for any unusual activity.
• Data Masking: Sensitive information (such as mobile numbers) is stored in a partially masked format in our database.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Encrypted backups: All backups are stored in encrypted form and kept in a secure location.

8 Your Privacy Rights

As a tk10 bd member, you hold several important rights over your personal data. We are fully committed to helping you exercise those rights at any time.

To exercise any of these rights, please contact our support team. We will respond within a maximum of 30 business days.

9 Privacy Contact

For any questions, concerns, or complaints regarding the Privacy Policy, please contact tk10 bd. Our privacy team will handle your matter with the utmost care and attention.

• Email: support@tk10bd.ws
• Support Chat: Live chat after logging in to the platform
• Time: 24 hours, 7 days
• Language: Bengali & English

If you believe tk10 bd has violated your privacy rights, please contact us directly first. We will do our best to resolve the issue promptly.